SkyBell HD
1.8star
2.81K reviews
100K+
Downloads
Everyone
info
About this app
Do you have a SkyBell Video Doorbell? If yes, download this free app and start making your home safer by answering your front door from your Android devices. This app is for the SkyBell HD and the SkyBell Trim video doorbells.
If you need assistance with your SkyBell Video Doorbell or the SkyBell HD app, please contact support@skybell.com or call 888-423-9194 for live support.
If you need assistance with your SkyBell Video Doorbell or the SkyBell HD app, please contact support@skybell.com or call 888-423-9194 for live support.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Ratings and reviews
1.8
2.71K reviews
Ken Pieretti
- Flag inappropriate
- Show review history
August 31, 2023
Worked great for a few months, then due to security concerns we changed our router Wifi password. Tried to reset skybell, but would not connect. Contacted support and they stated that I caused the skybell issue...so the issue was on me! Don't buy a product that wont let you change your Wifi password! Update: 4 years on ring and absolutely love it. Ring security let's you update the password without issues! Really disappointed in the Skybell support.
5 people found this review helpful
SkyBell Technologies, Inc.
September 11, 2023
Hi Ken, Thank you for the update. Using your name, I located your tickets from 2018, and yeah, the support team in place at that time should have communicated things very differently. In the last 5 years we have an entirely new support team and support process to do just that, communicate better. Again, thank you for the updated feedback.
Gary Thieschafer
- Flag inappropriate
September 18, 2023
Quits working for no reason. Video won't show but sound does. If I clear all the memory and erase and reinstall the app it starts working again. Have had to do this numerous times. Voice outside is so low people can't hear even on the highest setting. Looking for something more reliable.
1 person found this review helpful
SkyBell Technologies, Inc.
September 25, 2023
Hi Gary, please reach out to the support team. We can troubleshoot with you and work to resolve these issues. Call us, 888-423-9194, Mon-Fri 6am to 5pm (Pacific) and Saturdays from 9am - 1pm (Pacific). We are here to help.
A Google user
- Flag inappropriate
December 13, 2019
No Ability to Download. Video is great, texts are instant, HOWEVER, we can't find anyway to save and download the video thus I don't believe the claims of not having to pay a fee are accurate. It was simple to set up. Audio is not so great- poor audio quality and volume. And it doesn't work with Alexa. Tech support assumes all issues are user caused but the missing ability to download is a software issue.
4 people found this review helpful
What's new
- Update target SDK version