- Flag inappropriate
- Show review history
Update: the reason, I think, so many can't use this is that they have their wifi set to public, this makes them more secure but causes this app to be unable to see their computer. While editing ones firewall could fix this it's not something for the average user to do, editing firewall settings is for the experienced and can lead to all sorts of problems.
10 people found this review helpful
July 5, 2022
Hi Neil - We suggest adding Luminar Neo to the list of your antivirus and firewall exceptions. If the issue remains, please report it to our support team at firstname.lastname@example.org. We're always looking to help our users.
Not easy to set up, a long way to go before plug and play ease of use. Also luminar neo pc version is average, constantly crashes and freezes. Great results when I can get it to work. Hate the thought of having to go back to LR but not looking good. I think this company and software will be a top performer in the years to come. Just not there yet.
3 people found this review helpful
September 18, 2023
Hi! We are sorry to hear that you have encountered issues with our app and would like to help you resolve them. Please reach out to our support team at https://skylum.com/support/contact, so that we can investigate your case and provide you with proper assistance.
Needs improvement! The interface is clear and easy to understand, that's the only good thing about it. If the mobile phone screen goes off it loses connection with the computer, the files can't be saved to the phone, the just say in the app with very limited sharing options. When I share an image throw Whatsapp or Instagram the color profile gets messed up, so the image comes out very washed out, unusable. Luminar is great but way too many bugs for professional use.
11 people found this review helpful
June 13, 2022
Hi! Could you please get in touch with our support team at email@example.com? We'd like to have these issues properly investigated so that we could improve our product in the future. Hope to hear from you soon!