Smart Access !

Smart Applications International Limited

About this app

About this App

The Smart Access App is the latest world-class solution from Smart Applications international, the App is a virtual mode of medical access, aimed at enhancing patient experience, providing health on the go, and providing instant onboarding support to medical insurers, for enhanced provider transparency in healthcare administration.

The Smart Access App encompasses the insured member & the dependents, the scheme administrator & the medical service provider. The Smart Access App offers visibility on the medical cover as well as infinite possibilities where covered members can access services on the go without a card.

Smart Access Benefits:

For The Medical Scheme Provider (Corporate, institution, or insured organization)
● Instant Onboarding – onboarding is done instantly and no waiting for a physical card to be processed.
● Guaranteed knowledge that only bona fide members & dependents can and are accessing provided medical cover
● Management dashboards for Medical Scheme Performance – This will also inform the wellness programs to be championed by the HR or Wellness Manager.
● Cross border servicing/Roaming - This service allows medical covers to be managed through the Smart solution across Africa with access to services in medical facilities installed with the Smart system.
● Easy, fast and timely access to up-to-date medical scheme utilization information through electronic data provided through the Smart system
● Benefit Management at point of service - The Smart system allows costs of services received to be deducted from the member’s benefits as programmed on the member’s account.
● Online Preauthorization – The digitization of the pre-authorization process will enable the entire process to run online and on a real-time basis with notifications to the scheme administrator, member, and hospital levels
● Reduced expenditure and therefore savings provided that the Smart system use has been enforced and used effectively

For Healthcare providers (Hospitals)
● Smart Access enables fast and easy member identification for seamless service delivery
● Provides up-to-date benefit verification at the point of service to avoid utilization of non-provisioned services and overutilization.
● Smart Access eliminates the need to have cumbersome member lists at the provider and member update letters through the accurate and secure biometric (fingerprint) identification process
● The improved patient process translates to increased patient volume and faster hassle-free settlement of bills.

For Members
● Check Utilization -Members will be able to check their utilization from the app
● Check family members - Members will be able to check the family members who are covered within the family
● Check Status – Members will be able to check and confirm whether they are active or not
● Manage multiple medical covers – members can have visibility of more than one medical cover on the same app with Virtual Access. This is to optimize the experience.
● Access to various topics of interest – This will provide the member with the latest information on areas of interest like wellness,
● Check Renewal Status – Members will be able to check whether their cover is renewed (This is upon expiry of the scheme)
● Geo Locate Provider –This is to allow members Geo-locate the provider location as well as provide guidance on how to get there through Google Maps.

Ratings and reviews

Being my third time to experience this: Always the calls are unanswered. The app is either loading and not opening, when you are in hospital seeking authorization mara the system is down you get to wait for even an hour... It gets very frustrating and disappointing.😤

The extra star is just appreciating development of the app but aside from the first time I used it the app hasn't helped me much. can't access the smart card when needed. sorry but no, you guys can do better.

Couldn't register via member code because the application already had my email populated with an extra semicolon at the end. So naturally it failed because the email was invalid. Update: Had to sign up to get my details synchronized after member code failed. Everything has been working fine since then.

What’s new

Bug fix