mySF. For everything smartfren

PT. Smartfren Telecom, Tbk.

Contains ads

About this app

Your one-stop destination to manage your smartfren world, enjoy exclusive promos, deals, rewards, rejeki & more.
Login with ease and enjoy the simplified experiences:
i. Check balance, top up, scan voucher data, or buy data packages. Also, get recommendations that suit your needs.
ii. Add and manage multiple Smartfren numbers in one account.
iii. Auto-login with your smartfren number or email.
iv. Peace of mind with secure real-time payments. Enjoy multiple payment options from your pulsa balance, Simobi+, Sinarmas VA, DANA, OVO, GoPay, ShopeePay, LinkAja, BCA VA, Permata VA, Rekening Ponsel, OCTO Click, OCTO Mobile from CIMB, & credit/debit cards.
v. Connect your mySF account to GoPay, OVO, and DANA accounts for easy payment.
vi. Choose to auto-renew plans and save more.

Get more with the app
I. Get 1GB quota bonus for first time install of mySF app & sign up with you smartfren number.
II. Earn more & redeem more SmartPoin for rewards and special promos that awaits you.
III. With Smartfren WOW Treasure Hunt 2022, join the adventure, get rewards, find the treasures as you transact, invite friends, play the challenge and activities & log into every day.


Make your smartphone smarter with Indonesia's 1st & only Digital SIM (eSIM)
i. PowerUP your super phone without a physical SIM card
ii. Special packs with big quota available for devices that supported eSIM

Have an issue or service request or suggestion, contact us directly via Live Chat on mySF app or website (click on “smarty” to chat).
For any additional query/support/feedback/suggestion, please contact us via:
i. Call: 888 (from smartfren) or 08811223344 (others)
ii. Email: [e-mail]
iii. Instagram/Twitter: @smartfrencare
We love your feedback to help us improve.

Ratings and reviews

This app is piss poor in terms of performance and UI/UX. Design is bloated. Gamification is not worth it. Horrible experience even in browsing the packages. No other apps has made me this frustrated in using it. I used to love smartfren due to it being cheap and relatively fast, and internet package is easily purchased. I guess it's already time to change operator....

I don't have major issue with the app. But the signal is quite low when I entered a building (this causing the internet speed to drop and sometimes disconnected). And when I'm outside, the signal is high and strong. This issue don't happen with other providers. So I'm assuming there's something wrong with smartfren. I hope this will fixes soon.

Worst, was the only word that could describe it I don't even want to leave a star. I can't open web page, weak downloading speed, loading on YouTube, even the time when I open gplay to write this damn review. I mean it's almost amazing on these day you still experiencing some weak connection signals, are you sure you're not using old antenna TV satelit and the cs is not there, worst yet it forces me to buy booster to maintain it's speed. This gonna be last I'll go with something else.

What's new

Here is the new version of mySF 7.17!

-You are the chosen one! we have special rewards just for you. Let's see your SmartPoin.
-We have new information about payment. Let's update the app!
-You can immediately redeem your SmartPoin when you buy a data package.