The app is not able to control ecobee3 thermostat properly. From the OFF position the app should allow the user to select the desired mode : heat/cool. Instead, when clicking on OFF, the app shows ''working'' and the thermostat goes into the heating mode. Then if you click on HEAT icon, the app will set the thermostat into cooling mode. If you then click on COOL icon, the app will turn the system off without asking for desired mode. Same broken logic in the fan mode selection.
Set up was easy. :) I have to login everytime I open the app. :( Lutron caseta dimmers work better than z-wave dimmers. Lutron pico remotes do not show up in the smartthings apps. :( The Lutron hub timers work every time. SmartThings timers do not work everytime. I'm not sure if this is a z-wave issue or a hub issue. I like the smartthings hub better than the Lutron, because it controls more. However, the Lutron hub is more reliable.
For a huge Samsung fan, this was a hard review to write. The app constantly reverts back to the main screen when you're trying to use it and cannot seem to maintain a connection to the internet as every 90 seconds or so all pages list "something went wrong". Cannot connect my Samsung Series 8 TV with my Samsung Smart Things on my Samsung phone. Ugh. Day 2. Still randomly can't connect to the internet. No other app has ever had this problem. Can use the app when it happens to connect, feeling buyers remorse big time.
The app installs on my moto z, but it won't allow me to create an account, or use my existing Samsung account. So I can't connect to the hub V2 to get started with the setup. Claims the browsers I have aren't compatible, that I have to install the Samsung browser but trying to install the Samsung browser won't work because it isn't compatible with my phone... Going in circles, getting nowhere fast. What a joke...
The app works well for what it is designed for, but I constantly have to log back in every time I open the app. I also have to log back in while navigating randomly. It's basically too frustrating to use. 1 star until these basic usage issues are fixed.
App is improving over time. I have had issues after the last few updates but was able to correct myself. The issue I currently have is I can't find the double tap feature anymore. Did you get rid of it or move it somewhere I missed it? I used that feature quite extensively.
SmartThings Android 2.4.1 includes several crash fixes and notably:
• Fixes reported login issues in the UK
• Fixes a crash seen when editing wallpapers for the dashboard
Thanks for supporting SmartThings! If you're happy about the improvements, we'd really appreciate an app review.
If you're having any trouble, reach out to our support team at email@example.com.
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