smiONE™ Visa® Prepaid Card

smiONE Card Services

About this app

The smiONE mobile app helps you manage your deposits and spending while you're on the go. Check your balance, view recent activity, lock your card, transfer funds, customize your account alerts and security features, and more! The Platinum smiONE Visa Prepaid Card, smiONE Visa Prepaid Card, and smiONE Circle Visa Prepaid Card are issued by The Bancorp Bank, N.A., Member FDIC pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.

Ratings and reviews

I'm mostly doing this in the hope it sends up a flag for whoever is in charge over at this app. I have had and used this app for many, many years at this point. Whatever they're doing recently is a problem. I had an issue where I couldn't log in or anything a month or two ago. Now, I can't get the bill pay section to work for the past week. I have emailed support, and the lady just emailed back and said they would forward the info "their team". I really hope they can get the app stabilized again

For the last two months I'm unable to login. Once at the login screen you're unable to move forward to enter credentials. You're looped right back to the login screen. Customer service doesn't care at all! I've called a total of 5 times with a month and was told a ticket will be opened. Each new made, I was told the previous ticket hasn't been touched..& a new one is opened. Login from the direct site & everything is particularly displayed, transaction amount not showing at all!

I've never had an issue until the past 2 weeks. It won't let me log in. The biometrics do not pop up, so I can use my fingerprint, and there is no login space for my username and password. when I select "let's go," it just loads for a second and never does anything.