smiONE™ Visa® Prepaid Card

smiONE Card Services

About this app

The smiONE mobile app helps you manage your deposits and spending while you're on the go. Check your balance, view recent activity, lock your card, transfer funds, customize your account alerts and security features, and more! The Platinum smiONE Visa Prepaid Card, smiONE Visa Prepaid Card, and smiONE Circle Visa Prepaid Card are issued by The Bancorp Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted.

Ratings and reviews

This app needs alot of work. It's not terrible, but it could definitely be better and more user friendly. I've had an issue with logging in and the app not having the proper info, but when I called customer service Misty was a blessing with all my questions and concerns! She helped me understand where the root of the problem was and how to fix it and even helped me get a new card mailed when the original didn't arrive as expected. Thank you so much Misty! If this was a review for HER customer se

It's always been accurate and it's always been convenient. I never would have noticed that I had unauthorised transactions or free subscriptions that have continue to charge my account if I didn't have an easy way to look at my balance or transaction information. They've been great with reimbursing me when appropriate as well as disputing the transactions that I didn't recognize was really easy and fast. I have had zero negative experiences.

This app & customer service experience are one of the BEST experiences I've ever had. Set up is quick, easy & always available anytime day or night. Both for app & cust.ser. help. They've helped me in the past w/a couple of disputes & had them answered & resolved usually with the same ph call. I wish more app techs & companies were more like this. We're customers come first. Ty for being diligent, honest & reliable.

What's new

Bug fixes and performance improvements.