
William Bussom (Golyad)
Have been using the app for a while now (over a year or two) as a means to track deals, find out what's on sale, and clip digital coupons. Over the past one to two months, the app fails to sign in as an authentication failure, and offers to try again. Clicking on the retry link only results in a blank page. The Smith's site still remains viable as a means to get the same functionality, it just seems a bit slower to get through, assuming you can still connect after entering more than 50 feet.
68 people found this review helpful
The Kroger Co.
December 11, 2024
Hi, there! We're sorry to hear this, and we would love to help! If you're still having issues, please call us at 1-800-576-4377 so that we can troubleshoot your issue with our Digital Team. Have a great day!

Micah Miller
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Switching my review from 3 stars to 1 star because this app has gone from bad to worse! Since they changed their ads setup, the entire app has declined. Rarely do the ads load, and when they do they're a pain to navigate: they zoom in when you don't want to, won't zoom in when you do, and then freeze randomly. Can't clip coupons now. Can't access my cart half of the time. O.M.G. The entire IT team needs to be FIRED for this monstrosity!
58 people found this review helpful
The Kroger Co.
December 23, 2024
Hi Micah! We're sorry to hear this is happening. We suggest you delete the app and re-install it. If you continue to have the same issue, please call us on 1-800-576-4377 so we can troubleshoot your issue with our Digital Team. Have a great day!

Jared Yates Decker
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It is a pretty useful App, but also pretty annoying! The UI is fairly cumbersome making it difficult to find things. Certain items on your list become unavailable, but when you search, you'll find a different listing for the exact same item that is available, forcing you to remove one and add the other. Why not just update the existing entry? It would also be nice to have an Add to Cart option for individual items right from the list view instead having to click on the item to add then back out.
32 people found this review helpful