Zaxbys

Zaxby's Franchising, LLC

About this app

Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Features include:
Earn 10 points per $1 spent. Pro tip: Save up your points for something extra special later.
Zaxbys delivers. Select your go-to delivery service in the app to have your cravings delivered straight to your door.
Skip the wait. Place your order to grab in-store or choose curbside pickup — we’ll have it ready when you arrive.
Save your faves. We’ll save your favorite orders and store locations for next time.
Use gift cards. Whether you want to digitize a physical gift card or send an eGift card, you can do it all in our NEW app.
Feeding a crowd? Our platters and catering options have you covered.

Ratings and reviews

The "Your Order..." banner at the bottom of the screen blocks the options/buttons for quantity of an item as well as the button to add an item to your cart. You can't complete an order if that banner blocks you from adding anything. It's an obvious app programming glitch. Please fix it so I can place an order! Also, half the time if you accidentally tap any "reward" or promo for $$ off, you might be offered ahead of time but then don't immediately follow through with an order... it disappears!

This app does not function. No matter how good my service or wifi is, I am unable to place orders. First I can't get it to actually respond to my selections, it loads slower than anything, and then I finally manage to get my order together only for it to say there is an issue with my order and to try again or try another store. This happens for every location in my area, at all hours of the day. I have rewards I can't use because the app won't let me use them.

The app itself is poor. It really only works half the time. Now I'm locked out of it for no reason and cannot even reset my PW. The store didn't get one of my orders, but it got the other 2? I don't know what is up with this UI but it is also slower than dialup! I only use the app for the rewards. Meh.

What’s new

Thanks for using the Zaxbys app - You’re going to love our latest update! Ordering in the restaurant or in the drive thru? Tap the SCAN icon at the bottom of your device to scan your QR code and earn points or redeem your reward. This release also includes several performance enhancements and bug fixes to improve your experience.