Zaxbys

Zaxby's Franchising, LLC

About this app

Craving Zaxbys saucy, flavor-full food? We have a NEW app to give your taste buds what they demand — fast. Our Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries you crave right at your fingertips. Just select your favorite local Zaxbys location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards delicious rewards. You'll be on your way to free food in no time!
Features include:
Earn 10 points per $1 spent. Pro tip: Save up your points for something extra special later.
Zaxbys delivers. Select your go-to delivery service in the app to have your cravings delivered straight to your door.
Skip the wait. Place your order to grab in-store or choose curbside pickup — we’ll have it ready when you arrive.
Save your faves. We’ll save your favorite orders and store locations for next time.
Use gift cards. Whether you want to digitize a physical gift card or send an eGift card, you can do it all in our NEW app.
Feeding a crowd? Our platters and catering options have you covered.

Ratings and reviews

The "Your Order..." banner at the bottom of the screen blocks the options/buttons for quantity of an item as well as the button to add an item to your cart. You can't complete an order if that banner blocks you from adding anything. It's an obvious app programming glitch. Please fix it so I can place an order! Also, half the time if you accidentally tap any "reward" or promo for $$ off, you might be offered ahead of time but then don't immediately follow through with an order... it disappears!

The app often logs me out and will claim my account "cannot be found", forcing me to either create a whole new account with a new e-mail (thus losing points accumulated) or having to contact customer support, only for it to happen all over again a month or so later. No amount of uninstalling, cache-clearing, and restarting solves the issue. Love the food and in-restaurant service, but the app is not worth it at ALL, especially with how much you have to spend to accumulate any good rewards.

the app is so slow. There is nothing wrong with zaxbys, but this app is garbage. I can't type in the delivery note section without it adding a double space in between each letter. frustrated me so much to the point I got up and picked it up myself. the checkout keeps displaying a wonky number to the point where my rewards didn't apply correctly

What’s new

Thanks for using the Zaxbys app - You’re going to love our latest update! Want us to time your order with your arrival? Of course you do! With this release, we'll fire your order to the kitchen based on your location. It's one more way we're working to ensure your digital order is hot, fresh and ready. As always, this release also includes performance enhancements and bug fixes to improve your experience.