The new update is the real turn away. The app shuts down if you try moving away from it even for a shortest duration to check upon something be that for alert sms sent by the bank for the transaction done. And obviously have to wait for long to re-logging into it again. I wonder because of this app, whether we are living in a smartphone age where multi tasking has become a norm.
Not much facility to update details. I have problem with updating email address for credit card. While Saving account email updation is allowed, for credit card email updation not allowed online. Lot of paper work. There is no consistency. Above all request is rejected in the name of signature mismatch. How can customer have exactly same signature after 10 years. While security can be ensured online as well. Just hate have using HDFC Bank card.
HDFC credit card they are bloody thief .. you guys just rip the money from us.. pathetic customer support and awful services.. from last 4 months hdfc bank couldn't be able to update my correct email address only.. its JUST EMAIL ADDRESS.. ITS NOT END OF WORLD.. shittiest bank ever
Pls implement logging into the app and authenticating all transaction using fingerprint sensor is implemented on supporting device with finger print sensors rather than using otp. Edit After this last update, the app hangs in between operations for indefinite time just showing loading on the screen with a circulating buffer symbol
I am not able to call and connect the customer care service and that's getting really annoying. If for small queries too i need to go to the bank what's the point of having customer care service. Very disappointing.
no customer service, agent don't know how to talk... i just hate this app... really its not at all good. will never use any service of hdfc abd will go social media and legal as well
Critical bug fix.