
Bill Evans
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The app is decent, with several annoying exceptions. The app occasionally crashes, will not allow a same-day reattempt, and chides me for missing a day. I can see the device battery level during a session but never after, sometimes I cannot start a session b/c the battery is too low. No way to see the number of uses left; usually there's a 7d warning, not always, and my provider cannot send quickly, cites SUPPLY CHAIN DELAYS. When the piece expires, the app is completely locked up, unusable.
7 people found this review helpful

Ian Van Straten
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I would love to rate this app 5/5 because when it was working I was sleeping so much better. But I've been unable to use it since 8/1/2024 because of the updates they applied. I had literally 0 issues before that with connecting and using the device/app. But since then I've never been able to complete a full session without it disconnecting. Edit: changed review back to a 5. They finally got me a new control unit and they have better support now.
4 people found this review helpful

Richard Shipley
The app absolutely refuses to connect to the device after the initial session. I've tried restarting my phone, removing and reinstalling the app, completely restarting the Bluetooth service on my phone, and it still does not check for the control device after the first session. If I wait a week, the app will reset and I can do the first therapy session again, with the same results thereafter. I'm sure the therapy device would be great, if it worked consistently.
4 people found this review helpful