
Michele and Bert Vargas, MD
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Really appreciate the skin temperature feature. Helpful when a child is sick even during the day. HOWEVER, setting the ranges of any of the alerts is not easy as the sliding bar makes it impossible to set the number you want. PLUS, the skin temperature feature jumps from 102• to 104°. You cannot set a number in between which is concerning. Bluetooth limits range. App tends to frequently disconnect from device even though phone is kept 4 feet away from our child.
1 person found this review helpful

A Google user
So far we have had a poor experience with this app. Device is a Google Pixel 3.0 running Android 9. The app does not work in the background or when the phone screen is off. When you open the app again it has to connect again. Imagine the worst Fitbit in the world. Tonight I'm going to try using it with my iPad to see if the iOS version is any better. Really needs to be better than this for such an expensive product.
4 people found this review helpful
Snuza Pty Ltd
January 11, 2019
Hi Wesley,
Thanks for the feedback. You should have a better experience with you iPad at this stage. Could you please email support@snuza.com in order for us to try and assist you.
Regards,
Snuza Support

A Google user
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The app was great when it actually worked but then as updates rolled out it got really bad. Constantly disconnecting, freezing. The worst part was that it froze and ended up killing my phone to the point of irreparable. It would not turn on and I took it to the repair shop ubreakifix and they couldn't do anything to fix it. So the app turned my phone into a brick. I have since gotten a new phone and will never install this app again. I use the Pico on it's own.
3 people found this review helpful
Snuza Pty Ltd
May 22, 2019
Dear Mary, Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@snuza.com. Thank you. Jana