
Abraham Walton
Worst App ever. The 1 time it worked was after setup and it hasn't worked since. And when it did work, it was the most basic looking setup I've ever seen. No graphs, no statistics, nothing ragarding my loan or account aside from amount accrued or owed, no interest rates, no payoff amounts, no dates or transactions history, just nothing that makes sense. no Doesn't recognize passwords, emails, fingerprints, etc. Technology thats 20 years behind the curve. Do not download.
Spirit of Alaska FCU
January 9, 2023
We apologize for any issues you may have experienced while using our app. Please ensure you have the latest app and phone software updates. If you are still experiencing issues, our operations team can help troubleshoot with one-on-one support. We are also happy to receive feedback on app content and functions. Please call us at 907-459-5900.

John Pile
Update: As of Aug 26 2021 app is totally broken with latest update. Crashes with a message that flashes for a split second related to "disable USB debugging" that I was only able to capture with a screen recorder. As an app developer USB Debugging is required to be on my phone. No other banking app I have installed has this problem, including appsfrom high security national banking chains.
2 people found this review helpful
Spirit of Alaska FCU
April 20, 2021
John, we appreciate your updated review of the app after we have added the requested features.

Lumber Jack
Very frustrating. I'm getting sick and tired of every time there's an update or something I have to fight and argue to get the app to even be able to recognize my credentials. If all I'm going to do is constantly get locked out of my account because their system isn't working right probably not something I need to have. I shouldn't have constant complications with the people holding my money.
4 people found this review helpful
Spirit of Alaska FCU
May 4, 2021
We are happy to assist you with re-establishing access if you have not logged in since the major update in October 2020. Please call 907-459-5900 during business hours. Additionally, our mobile app offers fingerprint login and face recognition, when supported by your device, for easy and secure login.