
Trisha Herrera
It's a good app but it's really hard to trust that you can login when you really need to, and if your in a pinch and have to use any other device or phone number because sometimes life happens forget it, u have to call customer care and wait then it's never a sure thing the problem will be fixed till they get time to fill the order so I hope no one depends on this app.
3 people found this review helpful
State of Colorado - Governor's Office of IT
March 5, 2026
Hi Trisha, we sincerely apologize for any issues that you have faced with the app. We would love to hear any feedback about how we could make it a better user experience, please reach out to us at: https://mycolorado.gov/customer-support. Thank you!

David Kozak
Rarely works on the first try. Routinely requires password resets. Logs you out and makes logging back in a chore if it works at all. Doesn't send verification codes on the first or even the 3rd time I clicked and if it forces a logout and you don't have service then you won't be able to log back in. When it does work it is a convenient way of keeping ID's and passes but you can't really rely on it too be consistent which mostly defeats the point in my opinion
7 people found this review helpful
State of Colorado - Governor's Office of IT
November 21, 2025
Hi David, we apologize for the login issues you were experiencing when attempting to reset your password. We would love to look into this for you, please reach out to us at: https://mycolorado.gov/customer-support. Thanks!

Grant Carden
Same issue as everyone else is describing they're having. I emailed customer support, and surprisingly got a immediate response to my issue. I did as instructed, and unfortunately wished I would've read the reviews for the app first before uninstalling the app and reinstalling. Now all my saved documents/information is gone unless I create an account. Why would I want to create an account to access my information when I already have one!! App was nice when it worked, but now it's worthless.
20 people found this review helpful
State of Colorado - Governor's Office of IT
April 12, 2023
Hi Grant, we are sorry for the inconvenience. Thank you for your support of the myColorado app.