Social Bicycles

MobilityCloud Inc.

About this app

Social Bicycles (SoBi) provides innovative bike share technology to municipal, university and private programs around the world. Find, reserve, ride, and return bicycles with ease.

Our bikes are GPS enabled and can be rented with your smartphone. You can return bicycles to hub locations or lock them to public bike racks for a small fee.

Use our mobile app to:
- Find bicycles using map
- Create an account and pay through the app
- Reserve bicycles wirelessly
- Manage your account
- Contact customer support

Public programs powered by Social Bicycles:
- SoBi Hamilton, Hamilton, ON, CA
- SoBi Long Beach, NY
- Coast Bike Share, Tampa, FL
- GRID Bike Share, Phoenix, AZ
- Juice Bike Share, Orlando, FL
- Topeka Metro Bikes, Topeka, KS
- Boise GreenBike, Boise, ID
- University of Virginia UBike, Charlottesville, VA
- Mountain Rides Bike Share, Ketchum, ID
- Reddy Bike Share, Buffalo, NY
- Breeze Bike Share, Santa Monica, CA
- VeloGo, Ottawa, ON, CA
- Share-A-Bull Bikes, University of South Florida, FL
- Monash University, VIC, AU
- Curtin University, VIC, AU
- Bay Bike, San Mateo, CA
- Long Beach Bike Share, Long Beach CA
- Beverly Hills Bike Share, Beverly Hills, CA
- WeHo Pedals, West Hollywood
- BIKETOWN, Portland, OR
- UHBikes, Cleveland, OH
- Relay Bike Share, Atlanta, GA
- Velonet, Czech Republic

Ratings and reviews

The app itself is fine. Good account info, bike locations, etc. The act of actually unlocking and using a bike is a pain. For a pay as you go customer, the displays are not always easy to use and the keypads are not very responsive, either taking a long time to register a press or entering a number multiple times. It essentially takes way to long to do this task.

Extremely buggy app. Tried several times to unlock a bike but couldn't get past the "Accept terms and Conditions" screen. Bikes stations weren't showing up on the map. Wouldn't allow me to add a new credit card. At many stations, most of the bikes were out of service or screen wouldn't activate. Relay bikes, Atlanta, Galaxy S9+. EDIT: Over a year later, tried again. Still the absolute worst experience with an app I have ever had. Relay bikes, Atlanta should be ASHAMED.

Like another user, I wish I could give this zero stars. The app is incredibly difficult to navigate, and there's absolutely no contact information anywhere on the app. Even the contact us section has no information within it. The app glitched and said I was riding the bike for 73 hours, and at the end time was March 31st. At the time I'm writing this it's March 30th, and I stopped right in the bike March 28th. I got an almost $500 charge to my account, and I can't reach anyone to dispute this.

What’s new

Social Bicycles works around the clock to bring our users the most advanced bike sharing experience.

This update brings bug fixes, speed improvements and new features to make it happen. Your app will be updated automatically so you do not have to go back to this screen.

Enjoy your next SoBi ride!