Menus are very glitchy and often end up mixing breakfast, lunch, and dinner items onto the wrong menu. This makes it difficult to plan ahead. The app is also not good for switching between dining hall menus. It is just less hassle to go in and pick from what I see than hassle with the app
6 people found this review helpful
April 27, 2021
Hi Sarah, I'm so sorry. Thank you for your feedback. If you are still experiencing these issues after running the latest update please let us know by emailing BiteCustomerSupport.USA@Sodexo.com. Please include your university name so we can see what's going on with that configuration. Thank you!
Good start, needs further tuning. I really enjoy the fitbit tracking ability on this, I just recently got a fitbit and being able to instantly integrate from the menu is wonderful. I think there needs to be a way to adjust how many servings you have (such as if you eat half a serving) before submitting to Fitbit. Otherwise making sure all meals are correct for the day has a higher importance now with fitbit. I hope to see the app continue to grow, definitely better than the previous.
3 people found this review helpful
September 17, 2020
Hi Avory, Thank you for providing such valuable feedback. We are making improvements to the app almost weekly. Please reach out to us at BiteCustomerSupport.USA@sodexo.com if you have any questions or additional suggestions.
I've used this app so far just to check the menu for my university dining hall. What's most annoying to me is that EVERY time I open the app, it asks me if I want a Sodexo account, and I always decline. This alert should really only be a first time pop-up. Another thing is that when you click on a menu item, you can't use the Android gestures to swipe back, you have to press the back button in the top left, so that should be fixed as well. The app is decent enough, except that account pop-up.
5 people found this review helpful
February 2, 2021
Hi Jonathan, thank you for the feedback. I apologize for the prompt, I understand how annoying that can be. I would like to send this info to the developer for correction. Each account is configured independently, so will you kindly send a note with your university and issue to BiteCustomerSupport.USA@Sodexo.com? Then we can work to correct it. TY!