Worthless waste of time! This app sucks! I can't log in to my account with this app. Was able to on my old phone. It says I need a PIN to log in bc info is invalid even though it all works fine on my laptop. Tried to call them multiple times to get assistance and I swear no one is there to answer the phone. Was on hold over 15 minutes every time. Absolutely ridiculous! Very inconvenient to not be able to check my accounts with my phone
Not user-friendly I keep thinking I'm computer-nuts. My password doesn't work 9 out 10 times, and I have to change it. Now, I'm being asked for a one-time pin that I never received, and my online access has been locked. EVERYTIME! Thought it was just me until I read the reviews. I think the app is being designed by high school students who are practicing their digital application skills.
Used to be a good app I don't know what happened to this app. It used to be the best way to sign on my account. Now it will not let me, and I need a pin, because my password is wrong (no its not). So I go online and reset it...still happening. Err.
Update is horrible! Since the latest update push and website changes, I can't access my account info on my phone ever! It doesn't matter which route I try, the app, full website, mydatcu, etc., there is no getting to my account. I have never been so frustrated with DATCU as I have been recently. PLEASE, stop adding pretty bells and whistles. You aren't a major wall street bank and it's not why I'm a member. If you have extra money laying around, add a 24 hour call center.
Frustrating Right off the bat the app immediately does not work and requires me to visit their location in person because of a pin number. This completely defeats the entire purpose for why I needed the app in the first place.
Not recommended My one time pin I never received has expired? K. The only good thing about this app is that no one can hack it because its inaccessible to everyone.
• All new look!
• Mobile Deposit
• More Intuitive Navigation