I was told at the credit union when I opened my account that there was mobile check deposit on the app, which is a big reason why I opened my account with PSCU. Just installed the app and there is no mobile deposit option! Really disappointed!
Very upset with pscu So when I first used the app I was able to do mobile check deposit, then I have not been able to use it in two months. I have called several times asking about it and then they got fed up and said it was because I do not have Direct Deposit... Seriously?! If I had Direct deposit I wouldn't need the mobile check image deposit! My job makes it to where I am all over the country and I needed that feature. I plan to change banks unless they change their "policy" on mobile image deposit.
Check deposit does not work I dont hate it but non working apps should not be in production. The camera app does not allow for focusing and when the image is sent all you get is error that days to try better light and steady hands ... I am typing this on my phone and am very tech savvy ... so no problems there ... Why do you post a non working app to waste people's time ... did it even work during your QA and testing phase ?
Mobile deposit feature I've read the recent comments about the mobile deposit feature on this app. Used it twice in the month of August, last time on the 28th. Seemed to be a great feature but two weeks later it's gone; what a pain! IT department at PSCU not very good at staying on top of system problems and after hours try getting a hold of someone in that department; good luck! After hours customer service no help! Thanks a lot PSCU! What's the sense of having a mobile banking app. when you have a feature that comes and goes?
If only I could give it zero stars Not only is the app a complete and utter useless failure so is the credit union itself. I have been told by numerous tellers that I can make check deposit through the app, that is absolutely not true. I've noticed several other reviews stating the same thing. Honestly how could they not know that the iPhone app is the only one that has that capability if you have an android app then it does not do that.
Unreliable & Inadequate Only works sporadically, poor layout and inadequate features. Other CU's and banks have much better. See Capital One for a good example.
- Check Images Support
- Bug Fixes
- For assistance/questions please contact us at 303-691-2345
The NEW AAFCU Mobile Banking App is free and certified for all Android devices.
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