The struggle is real Works great for everything I need it to do, but using the camera for mobile deposit is an intense battle with keeping the phone level, remembering to put the check upside down, getting enough lighting, and moving the phone inverse directions to fit everything just right. Thanks for making me work for it!
Unusable. I had the iPhone app for years and it worked perfectly. This Android version refuses to let me access my account. No matter what I get a "user lockout" error, even after verifying that my username and password are correct. Deleting and reinstalling doesn't help. Fail. Reading the previous reviews shows that this has been a problem for years and has never been fixed. I guess they don't pay attention to these reviews.
Great App Love that WSECU takes my mobile security into account. They only allow 5 mobile devices to be added to your account (yes factory reset uses one of the 5). Rather than complaining in an unmonitored comment section in the app store if you CALL customer service they will reset the number of devices counter for you, I've had this done a couple times over the year.
Have never been able to log in I can access the desktop site just fine, even on mobile devices, but have never been able to log into this app even tho I have attempted to do so on different devices, uninstalled/reinstalled, called in to the tech support line, all to no avail. I've been told my account is not locked and my user/pass should be the same as it is for the desktop online banking site. Apparently I'm the only person who has ever experienced this so, yeah...pretty rad...
Deposit camera function is not working properly on Nexus 5x Basically, the movement is reversed. If I move my camera right, I'd expect the image to move left, but it also moves right. Makes depositing check difficult. It will still deposit, though with a lot of effort.
Thank you for the update! The guidelines on the picture deposit help, it went through the first time. Thank you, this app saves a trip to the bank to make a deposit. Easy to transfer money & pay bills. Does not work with some printed checks.
• Enhanced Q-Cash and Q-Cash Plus applications
• Adding fingerprint authentication for supported phones
• Adding cleared check images
• Adding quick balance feature
Mobile banking made easy with Teachers Federal Credit Union's FREE mobile app!