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About this app

ALPHA ASSISTANCE - an application for purchasing online insurance and supporting the owner of Alfa Insurance Ukraine policies.


In a few steps, you can choose the right insurance service and pay for it safely, or send a request for a consultation. Currently, the following insurance programs are available:

• reliable Autocivilka (OTSPV) - compulsory insurance for drivers;
• real CASCO - insurance of own car against damages;
• travel insurance (+ Covid-19) with coverage up to $ 50,000;
• Accident insurance with coverage up to UAH 300,000;
• insurance against cancer with coverage up to UAH 3 million;
• insurance against Coronavirus with coverage up to UAH 50,000;
• Insurance of apartments with coverage up to UAH 14.5 million.

Policies purchased through the application have the same legal force as paper ones.


In case of an insured event, choose a convenient channel of communication with us:

• chat with the operator;
• call to the contact center;
• “Call me back” request.

Additional options for Health Insurance holders:

• ambulance call;
• online doctor's appointment;
• filing an application for compensation;
• preservation of important medical information (prescriptions, diagnoses, referrals, etc.);
• guaranteeing a visit to the doctor.

Additional options for owners of the Avtotsivilka and CASCO policy:

• registration of the European Protocol;
• getting help on the road.

Additional options for policyholders Travel insurance:

• call via the Internet (Viber, WhatsApp, Skype).


The application stores information about your policies and family policies. It is convenient to know the policy number and validity in two clicks. Basic policy information is available offline.

The list or map indicates the required establishments that are located near your location:

• offices of the insurance company;
• clinics;
• dentistry;
• laboratories.

We are building the best insurance service in Ukraine together with you. Comments and ideas for improving the functionality of the application send to e-mail: mobile@alfaic.ua.

The application is available for Alpha Insurance customers!
Updated on
Dec 23, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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What's new

В цьому оновлені ми додали для вас наступні можливості:
- Приєднали поліси страхування Оселі та Заставного майна
- Копіювання номеру договору в один клік
- Виправили помилки