Don't even mess with it. The bank is a total rip off with all their dumb fees. I had a delay in my direct deposit called customer service to see what's going on . Was on hold for an hour and get charged a 3.00 fee only to tell me they will call me when the funds is deposited. Straight rip off Please use your own bank.
I couldn't even create an account with this app because it says my identification failed, even though I checked 5 FREAKING TIMES to make sure everything was correct! And nothing, it just keeps saying identity failed, so until it gets fixed where I can actually even use the app, it sucks!
Worst card ever!! ATMs already charge for taking money out and ON TOP of that, SOLE charges 2.95 each time! That's insane! The app is easy, the company sucks.
It's a good app but I tried signing in but it says "Authentication failed " every time I tried logging onto my account. It told me to change my password and so I did. It also said change password has failed. Fix ASAP
Dear sole You need to upgrade your app to where I can take a pic of my check and it direct deposits my money its hard for me to cash a check with my work hours it'll be well appreciated if you guys can do this before the year is over
Pretty useless. There's no connection between the account you create on the app and the one you create on the website--if you're lucky enough to even be able to make an account on the website. The app also says that my password is wrong no matter how many times I input it (correctly) or reset it. The one time I was actually able to access the account on the app, I discovered that it's only able to transfer money to others with a SOLE account--and therefore useless to me. Waste of time, waste of storage space, and nonexistent integration with the website? This isn't the '90s. Edit: One week later. I have now changed my password numerous times, but I cannot log in. What a joke.
The prepaid debit card for kids...with patent-pending parental controls.