I used to think Sonos was a 5-star app. I have it in 3 locations, listen all the time. But today the app won't connect to my devices, restarting does not help, and customer support is not available outside work hours (hint: when am I at home listening to them?). This is totally wrong. Please help me fix it.
Rank. Can't even except the new privacy statement. So shithouse. Don't waste your money on speakerslike I did. Their not cheap either. How do I get a $2500 refund? Every room in my house can no longer be used. To say I'm pissed off would be an understatement. not even worth 1 star. So bad
The wakelocks on this app are ridiculous. At the time of writing, the app has used 10% of my battery with only 1 minute of actual app usage and that 1 minute was just now: going into the app to try and see if there was a way to disable the wakelocks in the settings. I see absolutely no reason why this app which is basically a glorified remote control should have constant wakelocks
2 things in response to the bad update reviews. 1st I too had 1002 error code and took the error detail advice by rebooting all my speakers and the update proceeded. 2nd the advice went on to say that you should call Sonos if you have problems. Always found their support line extremely helpful. Have any of you followed the advice? Many systems offer very poor support Sonos does not.
Sh#thouse. Doesn't work. Drops out a lot. Complete pain to just play some music. Skips out of soundcloud mixes into a random playlist. Nightmare to navigate around. Annoying to the point that i just stopped playing music on my sonos. Just sits in the cupboard whilst i plug a lead into my laptop. Much easier. Not great really.
When my phone locks (every 60 seconds due to work restrictions), I have to log back into my phone to skip songs or pause or increase volume. Songs stop in the middle and then restart on the regular = buzzkill!! When are you going to integrate with Amazon already?!?!
A new privacy statement for the next updates in our software and systems.
The remote control app for Samsung 'Wireless Audio – Multiroom' System