this app is trash. it literally asks me to update it EVERY TIME I open it, then when I update it, it immediately asks me to update it again after the update is complete! Songs randomly stop for no reason, it can NEVER find my WiFi; I'm constantly having to unplug and plug in my power source (and even then it doesn't work sometimes). For this system to cost nearly twice what Bluetooth speakers cost, it's awfully restrictive and inconvenient (I can't even take the speaker to a friend's house without having to do the entire setup process over again!). The only reason I gave it 2 stars instead of 1 is because when it actually works, the sound is actually amazing, but I'd rather deal with crappy Bluetooth quality that works easily than dynamic sound that works sometimes.
Absolutely useless. Falls over each time I want to play music. Need to boot up the laptop version which works fine. Tech support keeps blaming my wifi.
Woah! The new widgets are terrible. They look horrible! The album art is now a itty bitty 20 x 20 square!! I don't get these arbitrary changes. The volume is on the opposite side now. For what reason? Ugh.
Simple app allows me to play music from Spotify and Pandora without any issue. Can't wait for Google home support.
I wish I could tell you what I really think other than I have made a big and expensive mistake. Until the software's working 100% stay away put your money some where else and Yes I have been I touch with the tech team and that was as good as the software. I will improve the review when you give us improvement.
Fantastic speakers, but let down by flakey interface and dodgy connectivity. Spent weeks working with help desk regarding system losing pairing and dropping off the network. Turns out Sonos polls every device on your network despite it not needing to, and if any part of your network has a latency issue it will affect the Sonos, even if it's hardwired to your router and using its own clean channel between units. So if you, like us, have a network with a variety of devices other than the Sonos, even if there's no reason for the Sonos system to interact with them, if those devices have latency issues it can make your Sonos network unreliable. Be warned.
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