App layout is good but unfortunately very slow during loading, browsing or scrolling down in general.. not a phone problem because aint happening with other apps plus im using Galaxy Note 8.. i usually purchase thru website and use the app only for tracking my orders!!
Theres an issue with this app. I don't know if there's a way around it, but the full name of an item isn't viewable. For example if there's an item with a really long title, It doesn't show the whole thing even if you click on it. I'm looking for a detail that was only left in the title, but since it doesn't show the full thing I'll have to open it on my laptop. I wouldn't consider this a minor issue. I think this requires an immediate fix.
There are many great features that sets Souq apart as one of the best in the region. However this isn't all true as there is no real standard in the region and souq is still growing. Hence it is pointless to praise something that is barely fulfilling basic needs without expanding to the wider customer base.
Regarding products provided by Souq it's excellent and genuine original as per my experience with my perfume purchase. Just I have doubt about Souq delivery services which is really horrible since no respect to the delivery frame time especially when you order something for events propose you can't trust that order will come on time. They need to work more on service side
I love the service of soug. But other couriers are really delayed on their service ,they even have to ask the customer to pick up the packages even if its COD..but for soug. Its even more earlier than the said delivery date......more power to souq.
Since Souq was bought by Amazon, it has been getting worse for some time now. Order shipment and delivery periods could now reach - and may exceed - two weeks. Delivery fees have been increased. Finally, real deals are not that wow deals; neither the quality of the product nor the prices are what they used to be .
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