4.7
2.2K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Looking to manage your Alabama Power account on the go? Our app makes it easy.
Use the app to:
ā€¢ Pay your bill quickly and securely with options like Digital Wallet and linking to your checking account
ā€¢ Track your energy usage and compare it to past months
ā€¢ Report outages and view restoration efforts
ā€¢ Manage and view account details, such as your contact information and payment history
ā€¢ Enroll in programs like Budget Billing and Paperless Billing
ā€¢ Receive alerts when your bill is due, when there is an outage in your area, or when your usage is high
Whatā€™s New:
ā€¢ New look and feel for easier account management
ā€¢ Easy sign on with Touch/ Face ID
ā€¢ Personalized alerts and tips to help you save energy and lower your bill
The Alabama Power app is the best power tool to manage your account and stay connected with us. Download the app today!
Updated on
Mar 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
2.16K reviews
john joiner
November 19, 2024
This app SUX. I've tried to pay my bills on this app for 2 1/2 years. In March & May of every year as well as September, and October it did NOT credit my account. This buils adds up until I owe $450.00 then they shut off my electricity. Don't pay your bills using this App. Do it the old fashioned way, with a check, money order, or $Cash$......
2 people found this review helpful
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Alabama Power Company
December 6, 2024
Hi John! We're sorry to hear you're having trouble paying your bill using the app. Please email us at customerservice@alabamapower.com so we can investigate your concern.
Phillip Greene
June 5, 2024
app is good although it doesn't sign you out when you close it instead, even if you haven't been on it in a month, it tells you your last session is no longer active and then for some odd reason biometrics becomes disabled and you have to go through the process again of setting it up like you haven't done that before....
2 people found this review helpful
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Alabama Power Company
June 28, 2024
Hello Philip! Indeed, the app doesn't log you out automatically, and sessions may expire. Nonetheless, you shouldn't need to reset your biometrics each time this happens. If you're still experiencing this issue, kindly email us at customerservice@alabamapower.com so we can investigate further.
Nathan Joly
August 29, 2024
Absolute trash Will log me in with facial recognition and then immediately tell me the session has ended, removes my password and then requires me to re-enter it. Since it's a dedicated password, I have to reset it every single time. Can't do an other biometric way to log in, just facial recognition which immediately messes up. It's easier just to log in on my browser since that saves the password and ends up being quicker.
2 people found this review helpful
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Alabama Power Company
September 3, 2024
Hi Nathan! Thank you for bringing this issue to our attention. Our team is investigating and will resolve it as soon as possible.

Whatā€™s new

Bug fixes