Love the airline but the app needs a lot of work If you dont use this app at least once a day it can get buggy quick. The whole point if an app is a quick and painless experience to book flights or check into your flight... but the app just never remembers who you are and you have to log back into it constantly. Your current trips dont always show up and online check in doesnt always work. This wouldve been excusable somewhat back in 2010 days when this app was first introduced but it has literally shown zero improvent in six years.
Slower for checking I get a better/higher Check in placement going through the website than I do with the app. The app is slower and lagged so I received a much higher number than ever before (B60). My colleagues got B18 and B19 using the website and we all tried checking in at the same time. This is not the only time I regretted using the app for check in.
Functions Usually i can manage my flights within the app, but the interface is severely outdated. The latest version of the mobile Southwest website is significantly better at managing and booking flights. The performance is severely lacking compared to the mobile site. Eight times out of ten I end up using the mobile site to get the job done.
State function is not user-friendly Having to scroll through the state menu instead of being able to type it in proves clunky. When you tap to swipe down to a lower state on the list, you often accidentally select a state you had not desired. Then you have to start at the top of the list again to try and get down to your desired location. It's just a little irksome.
It was great that I could check in with it. What wasn't great and made me flip out was that after I stood in the check in line for 20 mins to scan my boarding pass, the app crashed, wouldn't reopen and I had to go to the checkout counter to have one printed out so I could stand back in line for 30 mins this time. Never again will I rely on the app for my boarding pass.
Really not impressed with the amount of connection errors this app has lately. I use it a few times a week and I always have to reload and attempt again.
Minor bug fixes and performance improvements.
Get the app that knows where you’re going - view your flight, check in & more
Manage your travel on Delta with access to boarding passes, flight info & more.
Take JetBlue everywhere you go! Book flights, get updates, check in and more.
Amazing deals for tonight + no credit card needed on selected properties!