Just ok It doesn't remember my RR number, even when I check remember, so I have to go on the website just to look it up anyway. Also, when checking flight status, it doesn't let you type in the airport code, you have to scroll through the long list of cities...seems unnecessary.
Very useful yet clunky Navigation seems a bit clunky and awkward, but a very use app to have nevertheless
Amazingly easy to use I don't travel a lot but this app makes it a lot easier and gives me one less thing to stress about. I love that I can pull up my boarding pass from the app at any time without having to save or print it. Easy and fairly intuitive!
Needs rewrite Devs need to spend time on other airline apps and then do a full redesign. Boarding pass disappears after scheduled departure, major issue for delayed flights; no push notifications of flight delays or gate changes; frequent session expiration from the boarding pass screen that usually require an app restart (fun panic moment in the boarding line); and plenty of other UX issues others have mentioned.
Won't save flight info or connect rewards points So even after looking up my reservation and checking into my flight this nearly worthless app won't save the info. Why do I constantly need to enter a confirmation number if its already connected to my rewards number and I'm logged in? Why does it not automatically give me my rapid rewards after the flights when I checked into the flight with my account. Instead of making it simple I have to have my confirmation number handy to get my flight infoeach time and have to email customer service to get my rewards
Horrible Badly needs a UI update, logs you out for no reason, and just all around hard to use.
Minor bug fixes and performance improvements.
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