Just ok It doesn't remember my RR number, even when I check remember, so I have to go on the website just to look it up anyway. Also, when checking flight status, it doesn't let you type in the airport code, you have to scroll through the long list of cities...seems unnecessary.
Amazingly easy to use I don't travel a lot but this app makes it a lot easier and gives me one less thing to stress about. I love that I can pull up my boarding pass from the app at any time without having to save or print it. Easy and fairly intuitive!
Horrible Badly needs a UI update, logs you out for no reason, and just all around hard to use.
Needs A Serious UI Update The app feels like a beta version. I don't like having to scroll through all the airports to find the one I want. One of many small tweaks this app needs.
App needs work I wasn't able to log in on freshly created account. it is hard to navigate and looks ugly. Southwest is great airline but the app needs to be reworked from scratch.
Get with it Southwest Constant "Your session has expired. Do you want to remain logged in?". Messages. If I am sill long d in, how did my session expire? (Whatever the @@@@ that means). Also, how about saving boarding passes in the app, just like every other airline does with their app, so I don't have to save it somewhere else? Or email it to myself, or be forced to print it. Sheeesh....
Minor bug fixes and performance improvements.
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