Santander Bank US

Santander Bank, NA

About this app

Manage Your Account

• Enroll in Mobile and Online Banking through your app.
• Manage cards: activate debit and credit cards, create or change your card PIN, report lost or stolen cards, and order replacements.
• View balances with one touch before logging in with Quick Balance.
• View deposit, credit card, lending statements and loan/line of credit and investment* account balances.
• Manage, select, and customize your alerts; pick alert settings and choose how to receive them (text, email, or push messages).
• Set up, change, or cancel Autopay credit card payments.
• Manage your contact details: edit, add, or delete contact information.


Stay Secure

• Put your misplaced debit or credit card on hold with Santander® Instant Card Hold. (Santander® Instant Card Hold will block most types of transactions, including purchases made with your card. Please note that some types of transactions will continue to process, including recurring debit/credit transactions presented to us by certain merchants for monthly membership or subscription fees.)
• Retrieve your User ID and change or reset your Password securely from your mobile device using password reset.
• Verify your identity on certain transactions using One-Time Passcode (OTP) security.
• Log in using your fingerprint. (If you share your device with other individuals, please note any fingerprints stored on your device may be used to log in to the Santander Mobile Banking App and access your account.)


Navigate with Ease

• Tutorials and tips guide you through updates and improved Mobile Banking features when you first log in to your Mobile Banking App.


Deposit Checks

• Skip the ATM and deposit checks from your app.


Pay Bills

• Add and select Bill Pay recipients to make payments.
• Schedule payments for future dates.
• Review your Bill Pay activity and pay your unpaid e-Bills.


Transfer Funds

• Make one-time and recurring transfers between your Santander accounts.
• Transfer money to other Santander customers.
• Make transfers to accounts at other banks within the U.S.
(Restrictions apply. Please refer to the Digital Banking Agreement for details).


Contact Us Anytime for Assistance

• Use One-touch calling to Santander Customer Service.
• Schedule a Meeting to meet with a banker.
• Find directions to the nearest Santander branch or ATM.


Get Started Today. It's Easy!
If you have a personal account with Santander Bank, download the Mobile Banking App today and bank when you want to!
*Securities and advisory services are offered through Santander Investment Services, a division of Santander Securities LLC. Santander Securities LLC is a registered broker-dealer, Member FINRA(finra.org) and SIPC(sipc.org) and a Registered Investment Adviser. Insurance is offered through Santander Securities LLC or its affiliates. Santander Investment Services is affiliated with Santander Bank N.A
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED
• NOT BANK GUARANTEED
• MAY LOSE VALUE
• NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
• NOT A BANK DEPOSIT
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Santander Bank N.A., Equal Housing Lender - Member FDIC
©2025 Santander Bank, N.A. All rights reserved.

Ratings and reviews

transfers don't show up properly anymore. they all list repeatedly. if you cancel one, then all the duplicates go away too. ive been using this bank for years and this is a new issue. i believe the transfers have actually gone through multiple times because of this. still the same issue, and i removed another star. its on the mobile and desktop sites too. i have no way of seeing what all my transfers are. this shouldve been resolved long ago.

On the security side, inputs are sometimes not recognized, and requests repetitive. Although there have been some new features added, and improvements made, I still reserve the 5th star. I'm hoping this update fixes the screen rotation issue existing w/tablets and iPads. From my tablet the screen still doesn't rotate. Login screen overwrites after password. I will examine to view stated fixes. We will see; still four stars. My previous rating still applies.

App works well when I need it to. The only problem I have is with trying to log in; the biometric method is hit and miss and, along with the five-digit code pin, requires a login with the password to reset privileges. Other than issues people may have had with functions that I may not have used. I would highly recommend it.

What's new

We’ve made improvements based on your feedback.
This version includes:

• Bug fixes and general improvements.

We want to continually improve your Mobile Banking experience. If you have suggestions, please use the feedback option within the main menu in our Mobile Banking App.