Was fine until update I can no longer log in. Whenever I put my password in it gives me an error with no explanation. Just says to contact support. I've been trying to login all day since Friday is pay day. The security picture and word also don't show up.
Good App I have it for 2 yrs, no problems. Until now. I dislike alot the new update. Why is my total balance of all my accounts are showing on large fonts? ?? Where isy privacy? ? Why you don't let me adjust what I want or need on the main screen. Is the person who designed this update has Santander account? I don't think he/she doesn't otherwise they would not have done it as they did. I prefer the old app, I may considered delete the app if this doesn't get correct it. I want my privacy back.
Wow - Fail - Bug Just got the app. There seems to be a bug as it won't let me input special characters when logging in. This wouldn't be an issue except for the online website forces users to create a password with a special character. I guess I'll just have to use the web version. Im very dissapointed.
Alot of problems I'm editing my orginal review after getting this update. First of all its hard to see the breakdown of charges. It's very confusing. Also, with the old version I never had trouble depositing checks. But the new version won't give my phone a chance to focus before it snaps a picture so every time is blurry.
Never works The app and the website sucks. I can rarely sign in to see my balance. Lots of errors on the app. Every time I try to sign in to the website it says invalid username or password but the username and password works with the app when the app doesn't give me an error. I don't know if I am going to stay with Santander too much longer.
Unable to login Happy to see the app get a modern look, but when I go to type in my security question answer it isn't accecpting spaces as characters, which has locked me out of my account. The app is no good if it makes logging in an impossible experience for users. Anyone else experiencing this?
Redesigned User Experience. Quick Balance. Mobile password reset.
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