Was fine until update I can no longer log in. Whenever I put my password in it gives me an error with no explanation. Just says to contact support. I've been trying to login all day since Friday is pay day. The security picture and word also don't show up.
Good App I have it for 2 yrs, no problems. Until now. I dislike alot the new update. Why is my total balance of all my accounts are showing on large fonts? ?? Where isy privacy? ? Why you don't let me adjust what I want or need on the main screen. Is the person who designed this update has Santander account? I don't think he/she doesn't otherwise they would not have done it as they did. I prefer the old app, I may considered delete the app if this doesn't get correct it. I want my privacy back.
Alot of problems I'm editing my orginal review after getting this update. First of all its hard to see the breakdown of charges. It's very confusing. Also, with the old version I never had trouble depositing checks. But the new version won't give my phone a chance to focus before it snaps a picture so every time is blurry.
Unable to login Happy to see the app get a modern look, but when I go to type in my security question answer it isn't accecpting spaces as characters, which has locked me out of my account. The app is no good if it makes logging in an impossible experience for users. Anyone else experiencing this?
Not sure why you updated I suppose the layout is nicer on the eyes however functionally its far worse. Lots of loading between screens. Your opening page looks good but then once you sign in looks same as before with a different layout. Would rather it work better than look better
Please fix Too much wasted screen space. Feel like it's made for a toddler. Can only see two transactions at a time in the accts view. Bill pay hides all of the entry fields on the bottom half of the screen under the keyboard. Similarly, the bill pay no longer starts with the default acct; therefore it's too easy to make payment from the wrong account. Please revise or bring back the previous version. of course other banks apps are more customer friendly.
Redesigned User Experience. Quick Balance. Mobile password reset.
The App Santander Chile provides you all the Mobile Banking services in your hands
The new Mobile Banking is now mobile for all Santander customers reached