Was fine until update I can no longer log in. Whenever I put my password in it gives me an error with no explanation. Just says to contact support. I've been trying to login all day since Friday is pay day. The security picture and word also don't show up.
Good App I have it for 2 yrs, no problems. Until now. I dislike alot the new update. Why is my total balance of all my accounts are showing on large fonts? ?? Where isy privacy? ? Why you don't let me adjust what I want or need on the main screen. Is the person who designed this update has Santander account? I don't think he/she doesn't otherwise they would not have done it as they did. I prefer the old app, I may considered delete the app if this doesn't get correct it. I want my privacy back.
Alot of problems I'm editing my orginal review after getting this update. First of all its hard to see the breakdown of charges. It's very confusing. Also, with the old version I never had trouble depositing checks. But the new version won't give my phone a chance to focus before it snaps a picture so every time is blurry.
Unable to login Happy to see the app get a modern look, but when I go to type in my security question answer it isn't accecpting spaces as characters, which has locked me out of my account. The app is no good if it makes logging in an impossible experience for users. Anyone else experiencing this?
Not good Update: I love the new app update Love this bank and the online banking but the mobile app sucks I have three other banks on mobile and they all are way faster and have more features like mobile deposit but forget the features the app takes so long to load I rarely use it and I like to check my balance all the time I hope they fix the mobile app soon
Terrible New Update From my many calls to customer service, apparently the all new Android App was accidentally released before it was ready. Months later I still can't log in. It won't take my security answers because the prompt doesn't allow spaces and it has a relatively short character limit. The app has been useless on my phone the past few months. Even the most recent updates as of (09/2016) don't work
Redesigned User Experience. Quick Balance. Mobile password reset.
The App Santander Chile provides you all the Mobile Banking services in your hands
The new Mobile Banking is now mobile for all Santander customers reached