Sowbaghya

SDK Infinity Technologies

About this app

Sowbaghya is a simple and efficient service management app designed to connect customers and technicians through a seamless ticket-based system.

Customers can easily raise service requests by creating tickets and describing their issues. Once a ticket is submitted, technicians receive the details and visit the customer’s location to inspect, diagnose, and fix the reported problem.

Key Features

• Easy ticket creation for customers
• Clear issue description and tracking
• Technician assignment and field visit management
• Real-time status updates on service progress
• Faster issue resolution and improved communication

How It Works

Customer raises a service ticket with issue details

Ticket is assigned to a technician

Technician visits the field location

Issue is checked, diagnosed, and resolved

Ticket status is updated after completion

Benefits

• Saves time for customers and technicians
• Organized service request tracking
• Improves service efficiency and transparency
• Suitable for maintenance and service-based businesses

Sowbaghya helps streamline service operations by ensuring every issue is tracked, managed, and resolved professionally.