
James Tiberius
One star for a great and much needed service being offered. One more star for what appears to be the makings of a smoothe, crisp app. Except it's not smoothe or crisp at all, yet? Perhaps the latest patch has some glitches. I'm currently unable to set up payment methods or to engage in the process of planning a trip. I opened up the app info and manually granted it all the permissions it did not originally have, but this changed nothing. Emailed support, one more star if they respond fast
3 people found this review helpful
Spare Labs Inc.
January 10, 2022
Thank you for the email, hopefully you got our response (hopefully within an hour is fast enough for that extra star). Please remember that drivers do not travel on the ferry, so you will have to try to get a trip from Earls Cove to Langdale, Powell River to Langdale will not work. Please email again if you still need help!

Rylan McPhee
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Just tried to get a ride home. The only car available was a 14 person van. My ride would have been $20, this ride wanted 120 before tax and tip. At the time it was likely that a person could have been intoxicated enough not to look at the fine print. That was underhanded and you have lost any trust I have in your service. I will do my best to never use again. BE BETTER.
6 people found this review helpful
Spare Labs Inc.
December 11, 2023
Hi Rylan, thanks for your feedback. We're very sorry to hear about your experience with the app. If you could kindly reach out to our Support team at support@sparelabs.com we would be happy to work with you to resolve this.