
Teresa Guinn
Don’t count on the app. It started off fine but ended in a mess. I made it to my destination, but getting back was a nightmare. They called an Uber for me, but it never showed. They offered another, but it would take an hour and a half to arrive and might cancel like the 1st one. I had just given plasma nearby, so walking five miles home wasn’t a good option. I tried finding a bus near DeSoto Bank, but there were none running. Overall, it’s not a service you can depend on when you really need it
4 people found this review helpful
Spare Labs Inc.
April 23, 2025
Thank you for sharing your experience. I'm sorry to hear it didn't meet your expectations. We understand how vital reliable service is, especially in such moments. Please feel free to reach out to our support team at support@spare.com so we can investigate what happened and help resolve the issue.

I Am Queen
Horrible 😔 This App is terrible. Bus Service is Horrible, you guys needs to go back to the drawing board with this one. Buses don't show up especially in Saturday, make a ride on Friday for Saturday. A No Show. Not able to call Customer Service on weekends.The App is useless , took away the ability to see where the bus is . Mind you this is Not a Free Service. The farther you go , the more the Cost. Also some drivers are terrible drivers. Star is Unreliable .
5 people found this review helpful

Carolyn Stephens
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I use this and they picked me up late and I had to call to see where they was and the guy was very rude I don't know why they even have this because whenever I call they don't have anything available I still have to call for an Uber just ridiculous and s waist of time call no matter where you going I even had a doctor's appointment and they still didn't have anything available so disappointing.
4 people found this review helpful