Poor functionality. Minimal design. Some clickable links are not working. No callback on phone messages left. Have used Monterey, San Diego and SF zoos in past year with no app/website or staff response issues. Called during posted work hours.
Oakland zoo is so beautiful, but the app and website are not good for getting tickets. Even as a member ticketing is a problem every time. There is no way to cancel your reservation online, so no way to see if maybe another family cancelled in the earlier time slot you do need. Kid crying.
1 person found this review helpful
The app itself is great, but it seems rather pointless to have an app when there's no reliable cell signal on-site, nor WiFi available to the public.
6 people found this review helpful