Massively disappointing accompaniment to a phenomenal bike. Crashes frequently without logging my ride on the rare occasions I manage to get it to connect to my bike, but more frequently it refuses to connect, either to the Turbo Levo or to the internet, regardless of the strength of the WiFi or 4G signal. I've been told these problems are specific to Samsung Galaxy S8 and S7 Android phones. Specialized really need to put some effort into fixing this buggy software for it to be a reliable and usable controller for their massively accomplished hardware.
For the first 6 months this worked really well. There was an update about 1 month ago and the app just doesn't work anymore. Crashes all the time and doesn't save rides. Really disappointing and needs to be sorted out. P.s. love the bike tho!
Pretty bad and I don't usually review. For an app that supposedly works with a $7k bike, it's pretty disappointing. Crashes a lot. Settings don't save (trying to set to imperial units and have it stay). Auto ride detection is cool, if it works. But that constant notification that its active is horrible. Finally, it doesn't even seem to save half the rides. Is there an alternative?
Bought a turbo bike salesperson told me about app really neat idea...... oh but won't work with my bike...waiting four months no updates. But they still advertise it on their website as a cool app to download... is this not false advertisement
Previously I was using this app on a 4 year old phone. A Samsung galaxy note 3. That may have been the reason for the poor performance of the app. I am now using a Cat S60 and it seems to be working much better. The below comments related to use on the note 3. Still flawed... previously I have seen it register speeds close to Mach1. Today it was only 103kmh. Also it now won't speak to the motor in terms of reporting on firmware etc.... Third uninstall today. FUBAR today was a ride measured at -540000 metres. This app is at best very poor. 4th uninstall today. Pisspotical. Today showed a speed of 382+kmh. Also 65000 charge cycles on the battery. Today it lost half the ride.... still not working. It goes on..... today I rode at 825mph. Not bad for a man approaching 50 towing a trailer with two toddlers in it. 5th uninstall. It remains pisspotical. It still doesn't work.
It worked once then had never saved any info, and trips. Will not see my Turbo X. A real bummer since I cannot fully use the features I bought my bike for. Please fix this. The new version does not work on a Samsung Edge 7
New in 1.1.2:
- automatic ride recording
- ride export
- diagnostic report
- more languages
- improved smart control
Navigation might be unstable on some devices.
The app is prepared to use a new specialized backend database. Note: All users will be informed by email about the launch of the new backend database. If you don’t get an email and encounter problems logging in with your username, please visit www.specialized.com and check your account.