It functions The app is pretty slow sometimes, and it has a LOT of options, but not in a good way. Most of the options could be consolidated just for a cleaner looking menu, and outside of making a payment there's never really any reason to use the app. The Outage Checker doesn't seem to update very quickly to reflect real time outages that last for shorter than an hour or so, and considering those are the bulk of the outages Mediacom experiences in my area it's basically useless. Still, it's easy to pay your bill.
Mediacom; lesser of evils. Mediacom sucks. Customer service is a joke I can cannot even begin to complain enough about. Issues? That sucks, deal with it. Speeds can be great, or okay, or bad, or not there at all. Never really know. Bill? Not the most expensive but you never really know what the bill will be. I'm on my 4th bill of this contract and my bill has increased each month with no reason or explanation. The application itself is so poorly designed. It once made two payments when i tried to submit, which "couldn't" be fixed
This app is so easy to use.. It keeps me up to date with everything I need to know about my account.. If I'm having any issues I just pull up the app for help.. I can pay, view my bill, and even contact mediacom with this app.
Junk You cannot contact mediacom from the app, it will give you a number to call only. It says I'm set up on autopay, yet it never works. The only usefulness I've found is that I can see our data usage. And I have a digital record of the statements, although they always mail them even though I checked paperless.
Internet company with a bad app How is it that an internet company has such a bad app?? This feels like a 1st gen app on the old blackberry phone i once had...terrible graphics, poor quality...pretty much how my entire experience with mediacom has been. Crap product with even crappier customer service
Very difficult to load the first-time. Wouldn't let me on as a first time user, so I still had to call Mediacom. Disappointing that all you can do is pay your bill. Would be nice if you could make programming changes or order extra boxes on app.
· Minor bug fixes and improvements