Why did modem resets change? I used to love this app because I could monitor my connection and actually reset it from anywhere. Now, the app says to unplug the modem. Which is easy enough except when you're not next to the modem. Please bring this back because I need this and a lot recently since my modem received a firmware update and loses connection quite often. An added feature that should be considered is displaying modem up time or length of active connection.
Your app is NOT up to date w/the normal bill that I have which causes me to be very much behind on my original bill. I wldnot recommend to be view until u see your paper bill 1st. Be careful & protect urslf bcuz they will not help or call until u c that ur svc has been cutoff. But Thank God I spoke to one of thee best reps who looked out for me 4 my best interest & I'm grateful!
Great improvement from the last app Overall layout is user friendly and has an elegant look to it. So far I have just paid my bill. Changing my service options I have not a clue how usefully this app will be. If you need to pay your bill,get the app and forget the Web page login!
This app is o.k. I can normally do what I need to do. Freezes at times. If my cable and Internet worked this well I would be much happier. Cable, Internet, phone work intermittently. I have had multiple service calls and still have problems. I agree with Consumers Reports review, not very good service. I do not like the fact someone came in and put that this review was for a older version. This review was done in October and reviewed and updated on 12/17/16. Still having the same problems.
It let's me pay the bill... but that's it. This garbage app has much room for improvement. I can comfortably say anyone could make make it more optimized and less clutter on tyne tab screen. You have all these options but can't use any of it cause the app crashes on you constantly.
I love that I can pay my bill through the app. However, I do NOT like the fact that half the time when I try to go in and pay my bill or view my usage the app stops working and boots me out. I also have a hard time doing anything else on the app otherwise it boots me out or freezes up. Love the convenient bill pay, but please fix it or make it better for actually looking at your account
· Minor bug fixes and improvements