3.7
13.5K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The MediacomConnect MobileCare app is the next generation in customer service giving you the freedom to access your account whenever and wherever without ever having to make a phone call. With just one click you can view your bill, check for outages, troubleshoot and so much more! Check out all of the MediacomConnect MobileCare features below:

Account & Billing
• View your current billing statement
• Pay your bill
• Store payment method on file
• Modify payment method on file
• Find a payment center

Internet Data Usage
• View current Internet service level
• View Internet Data Usage allowance
• Review Internet Data Usage history

Outage Check
• Check for service interruptions in your area for TV, Internet & Phone

Appointment Manager

• View upcoming service appointment

Technical Support

• Automatically refresh your modem or cable box to solve Internet or TV issues
• How-To's and FAQs for your TV, Internet and Phone service

Notifications

• Upcoming service appointments
• Account updates
• Billing updates
• Bill due dates

Communications

• Chat with a customer service agent
• Enroll in Text Messaging
• Submit Customer feedback
• One-touch Connect-to-Agent dialing

Note: You must have an active Mediacom account to register for and use the MediacomConnect MobileCare app.
Updated on
Feb 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

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