Great tool. Especially on the go. A couple things that should've been included: 1- A ticket summary printing option 2 - First and Last name field for clients when creating a ticket Those are simple standard options that should've been included without thought. Other than those things, software works great for my clients submitting tickets directly through my website.
Quite superb and handy... ...except tiny xetail when using on-premises server, app does not let me pass self-signed ssl certificate. Even if I click continue, nothing happens. Was working OK in previous version.
Needs Better Tablet Support It's a great app, but it crashes way to much right now. But the tablet app is so helpful. Can't wait for a fix.
Won't open on Nexus 6p & android n Says that my install certificate has changed and clicking on yes/OK it just loops. I cleared all my user certs and the same message appears.
It gets the job done. Wish it had a couple more features. It's alright. Let's you open and close tickets along with set all the necessary options on tickets. There are no ticket stats on the app. You have to view those on the web interface. The notification only shows you the ticket number and if it was opened, closed, or commented on. I wish the notification could be expanded to see what the ticket or comment entailed.
Extremely useful! Works great. I only gave 4 stars because when running a local install, I still get notifications off site and can't check the ticket.
- FIX: upgrade MoPub to address security issue, better safe than sorry
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Sales force automation app for Distribution. 20 - 40% More Earnings Per Month!