Splashtop SOS – Remote Support

Splashtop

About this app

Easily enable IT to provide secure remote support to your devices while you are at your device or computer. Your technician will be able to remotely screen share and guide you through solving issues in real-time.

Why Splashtop?
- Simple on-demand support across your desktop and/or mobile devices
- Bank-grade security to keep you secure
- Live support when you need it
- Control who connects to your devices at all times

Experience Splashtop Today
1. Download the SOS app on the devices/computers you would like your tech to connect to
2. Share the session ID with your remote technician
3. That’s it! Your technician can now provide the remote support you need!

Key Features:
- Connect from desktops or other mobile devices
- Send or receive files
- Remotely print
- Chat with your expert

(You can choose to grant us the permission of AccessibilityService API to enable the remote control if there's no suitable add-on app for your device.)

Ratings and reviews

I rely on attended access from time to time to connect to remote devices as well. The connection workflow is seamless. Also, it is very reliable, great performance and secure.

Need to make it easier for elderly folk to get into the app. A poor old lady I was trying to help remotely couldn't even get past the Terms and Conditions page because there's no way to tick the box duh! Please carry out usability testing on apps with novice users before releasing to the public.

The Splashtop family of apps including SOS are awesome and work great. SOS app has helped me with remote IT since COVID and its been extremely helpful and at a fair price too!!

What's new

* Splashtop add-on repository
* Centralized session recording phase 2
* [Service Desk]Report the session event log to BE for the transcripts support
* Use EU stack for EMEA users with first time launch
* Support send video with rotation