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After upgrading to the latest version (v4.0), I am unable to connect to the skytrak unit through my Samsung phone (s21). I called technical hotline and they said a fix will be available earlier this week. It's been more than 10 days and unable to use the skytrak unit. Typically, the software is supposed to be tested before an upgrade. How can you release a software without even testing basic functions? Even if it's a mistake, the fix should have been available by now. Very disappointed
26 people found this review helpful
Everything works fine but I'd like to be able to download and install the latest update. Won't update to 4.2.0. Every time I open the app it tells me there is a new update but it doesn't show up in the play store. 3 stars until this update get installed. It's been almost 8 months of this update pop-up and not being able to update. I've removed and reinstalled several time.
5 people found this review helpful
I have been using my SkyTrak for about a year now, use it pretty much every day. Up until the latest update it has been working flawlessly. Now it's a different story... I keep losing my connection to my phone a lot, having to wait for it to reconnect again and again... it's really annoying and sometimes this results in not being able to use my SkyTrak, I am currently using a Google Pixel 1st gen as my device to read data as I do not have access to a PC. Please fix my problem and you have a 5/5
20 people found this review helpful