Spotahome: Online rentals

Spotahome

About this app

Spotahome follows a similar business model to online holiday rentals but instead focuses on finding you a home for stays of 30 days or longer. We are a 100% online booking platform, offering an exhaustive list of apartments, rooms, studios, and student residences. We’re for anyone, regardless of age or professional status.

The Spotahome experience removes the need for in-person viewings, saving both tenants and landlords the time and expense. We take professional photos, design floor plans, and record high-definition videos of the property and neighborhood. We also write detailed descriptions of the home and local area.

We play a pivotal role in eliminating communication and language barriers between local landlords and foreign tenants by offering excellent customer support in several languages on both sides.

Ratings and reviews

I had a very disappointing experience with Spotahome. My landlord cancelled my accommodation booking, and according to Spotahome’s own cancellation/refund policy, I was eligible for a refund. I contacted Spotahome to resolve the cancellation and request the refund, but after initially communicating with me, they stopped replying to my messages. This left me without the accommodation I had paid for and without a clear resolution or refund, at a time when I urgently needed housing for my studies.

DO NOT TRUST OR USE; I booked somewhere that had been checked by spotahome, verified landlord with a 4.7/5 rating and deposit protection. They confirmed my booking, confirmed the link I shared to the house, confirmed my payment. I raised concerns after booking that it wasn't in my tenant profile and not confirmed, I still had time to cancel my payment but they didn't alert to any risk. 3 days and 10 emails later they say it wasn't booked, it was a fraud will not return my money. Complete Frauds

An error comes up when I press on "sort by distance" and then the app stops working. The error I get is: "Something went wrong" -> I tried clearing the cache, it still doesn't work. After I delete and install the app, the app works fine until I try to sort rooms by distance. Then it stops working. Please fix this!

What’s new

New payment method: you can now pay with Google Pay. House rules are also clearer on listings, along with bug fixes and performance improvements.