I downloaded it to pay for parking for a show down in atl. There was no attendant on site so I assumed they'd check that I'd paid by my licence plate like the app suggested. My car wound up getting booted and I had to wait for an officer to come bc apparently my plate didn't show up in their system! While i waited, i found someone else in the parking lot that had the same issue with getting booted bc of the app. Thankfully, once the officer showed up after a 30+ min wait, he was great and I was able to leave without having to pay the fee after he saw my pass. However, even he remarked what an inconvenience this app seemed to be for BOTH parties, as it seems this is not the first time they've had this type of issue with ppl using the app. I won't be using this app again.
Was gonna be somewhat late (30 mins) getting back to my spot. "Extend reservation" would not load on the app or website via the email link that advertised that this was an option. Was on hold for customer service for approx eight minutes. I get that Spothero doesn't own the lots and they can't always extend time, but was then floored when the customer service rep I was assigned treated me to a mini-lecture on my personal responsibility RE: picking up my car on time (hey dude. Y'all can't field a service call in <8 mins, so... Glass houses.). Thumbs down.
Great customer service. Spot was MILES away. Didn't park and lost $8.00. SpotHero refunded no questions asked. Will try again.
spothero is amazing this is the first app i ever liked enough to go and rate
Still waiting for a call back from a manager a month later!
Literally standing at a spot with your logo, doesn't show up in app
Bug fixes and performance improvements.
Use the Green P App to pay for parking On-Street and select Green P carparks.
Airport parking, with airport shuttle (TPS shuttle), reservations, and Spot Club