Lier account manager They do everything they possibly can to have us make a deposit and promises a lot of things. And after you make a deposit, are all lies, run away, don't accomplish the promised and disappear instead helping us.... I went broke and hardship financial situation... I would rate - minus 5 stars
I really wish that I could give negative stars to redwood. These people are thieves. As said in another review, they make it easy to deposit, but impossible to withdraw. I am in the US, and supposedly redwood is in London. When they zeroed out 13000 dollars in my account, there was nothing that I could do about it.
Baliel When I am winning a trade it takes a very long time to validate and I lost some obviously winning trades. When I am losing a trade it takes no time to validate. I do not feel comfortable with this platform so I withdrew my money.
Even problems on Long Term Trades. Crashes on Short Term Trades As the title says, Long Term Trades over 5 minutes are now a problem. Wont show live prices on all trades. This app is currently useless for me. Try to even look at a 1, 2 or 5:minute trade and the App crashes. The latter has been like this for months. Using stock Android device. Tried the App on 4 different Android devices - all crash on Short Term Trades!
Customer Service I'm giving them 5 stars solely based on how easy it was for me to get a hold of them and the convenience of it. They have 3 ways you can reach them: phone, email, or live chat. I prefer live chat, I had an issue and resolved it quickly with them.
Few features Not as many features or options as the full site, only one small graph per item. No sell or rollover.