thank you for wasting a Saturday, talking to someone from their mother's basement. after a hour, they tell me give 72 hrs and they will call me with options. thank you Sprint for showing me that its all about screwing the consumer and steal the precious time I have left on this planet.
Wish I could give negative stars! This app was great prior to the upgrade. Now all my purchased ringback tones are gone but I'm still being charged for the bundle! I can find the ringback tones in the store but when I edit them to add back to my library it will not do it. Spent almost 1 1/2 hours on the phone with Sprint and they had no idea how to fix this problem. Meanwhile I continue to get charged for bundles I cannot use anymore.
Being charged for ringtones that I lost when they upgraded. Sprint was NO HELP. Love paying for something I can't use. They want me to re-purchase songs I'm already paying for but can't find. This upgrade SUCKS. I can't wait to be done with Sprint.
Updated version is bad. Cannot located can't locate my ringback tones. Hard to assign songs. Old version much better.
It will no longer play my ringback tones I have uninstalled and reinstalled it and it still will not play them, it use to work great.
But what I do know is that you guys need to fix this problem I have been having problems since you guys updated your system if you can't fix it then you need to take down the ring backs all together.. I have talk to 6 to 8 team members and even went to the store.. Do what's next for me is to let the ring backs take a jump..
New and improved user interface to provide a cleaner and simpler navigation experience.
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