Joe Adams
- Flag inappropriate
- Show review history
After the latest update all notifications no longer open up the app when selected/pushed. Useless! The other issue is that I have two cameras on software v1.17 and two on v1.18 with revisions. One of them will check in daily but won't send a picture. Formatted card, added new batteries and kaput! It no longer works. I'm not happy with these anymore. 3.2024 format all and reinstall firmware does the trick.
44 people found this review helpful
Hello Joe, Thank you for your feedback. To resolve these issues effectively, we'll need more details about these devices and their use. Please contact our support team via https://www.spypoint.com/en/chat with your informations, so we can closely assist you in diagnosing and resolving the camera situation. Have a good day.
Larry Gore
- Flag inappropriate
- Show review history
It works really well for a day then doesn't do anything for a few days, even the sync picture set for each time doesn't work half the time. Good images when you get them but that's a big if. **Edit** this is the issue regardless of signal readout on the camera, it would have been better customer service to ask how signal was instead of assuming I didn't pay attention to the signal strength. Still no suggestions on why it happens or anything, no reach out for support even though i pay for it?!
11 people found this review helpful
Hi The behavior of the camera depends on the transfer and daily synchronization of the cellular network in its location area. If the signal is low, this has a direct impact on its communication with the server.Please contact us in order to investigate this for you at https://www.spypoint.com/en/chat, and to help you resolve this situation.thank you
wes d
- Flag inappropriate
- Show review history
There should not be transition effects when looking through photos. they look all "cool" when they swipe in from the left, but if you are looking for differences between photos(potentially a very small, very conspicuous movement that triggered the camera), you want to see the photo flash from one to the other. like clicking the next arrow on a PC.
61 people found this review helpful
Thanks for your feedback! We deeply respect your advice, and we will try to combine your feedback with our R&D, in order to provide better products. -KM