The only reason I use this app is because my boss uses it to pay me sometimes. It is incredibly unreliable and unpredictable. Sometimes the money comes through instantly, other times it can take 2 days. I am currently about to run out of gas. It is very frustrating because the money is supposed to come instantly. When I first got the app the deposit was instant. Now it takes forever, especially when you need it.
First, everything was good with the app. All of a sudden i try to cash out, the money never goes on my account. I have waited a few days, still nothing. I tried to contact support service. They never contacted me back to resolve the issue. I don't suggest anyone to use it anymore.
Just for thinking about adding bitcoin!!! Heard its being tested with some users? Please hurry up and roll that out to everyone! P.s you might want to look in to IOTA also they figured out fee less transactions and doing a lot in the IoT space 😉
Largely broken, way too confusing, you're MUCH better off using venmo or another competitor. The only way to add a new contact is by inviting someone from your list of contacts on your phone. To this you may ask "how do I add someone by user name that already has the app installed and the answer is you just can't. A cash app that doesn't let you add someone unless you have them in your contacts and they don't have the app yet is just as useless as it sounds
I'm pretty upset that I have to write this review. In the past, I've had nothing but positive things to say about this app, now not so much. I have put in multiple help request for a an "authorized payment" where the funds were removed, but the payment was canceled and the funds never returned. It just sucks with the holidays here, you expect professional service and a timely refund!
The app is simple to use however, deposits to your account take 1-3 business days and even when you pay the extra for a "instant deposit" it is still no where near instant which is a fail. That's paying for a feature or benefit and then not receiving it and because it is only 1% no one seems to mind it but I do. If I need the money now and pay to have it transfered immediately then that's exactly what I expect to see happen.
Various bug fixes and improvements
Simple is fee-free online banking that helps you easily budget and save.