Say it's instant and free but only if you have them send you a cash card otherwise you either have to pay to get your money right away or you have to wait 5 or 6 days to have it transferred to your bank. All of which you find out after someone sends you money. They make it sound as if it's free to deposit instantly to your bank account but it's not. I HATE being misled so I'll be deleting this app right after this review and going back to Facebook messenger or Google wallet.
Worst customer service. I contacted them about "invite a friend credits"(2) that i never received. They asked me to send all this information and when i was able to speak to someone they couldn't help and neither did they try or sounded like they wanted to. Im not recommending anyone. Sounds like false advertisement to me. Anyway im deleting it.
My cash app experience is one of many that are about to put a stain on the SQUARE brand you've built a good reputation about by holding customers money unnecessarily! THIS COMPANY STOLE MY $70! Those behind the cash app are holding my cash hostage from a Costco gas purchase! They're holding $70 ABOVE MY GAS PURCHASE& HAVEN'T RELEASED IT AFTER 48hrs!! COSTCO EVEN SENT THE RECEIPT! DON'T USE THIS APP!! PAYPAL IS MORE RELIABLE WITH BETTER CUSTOMER SERVICE..PAYPAL NEVER HOLDS MY MONEY HOSTAGE& CAN BE REACHED BY PHONE OR EMAIL...my money was held for a WHOLE week before the hold was released!! (FOR a GAS authorization!!!)
Works great for buying and selling BTC. However, when I attempt verify my identity with a photo to withdraw BTC, I wait 7 days then it ask me to take a photo again. This cycle continues without any reason as to why I've taken 6 photos of my face in well lit areas. Yes I contacted support several times. No one knows anything. I hated the wait times with Coinbase, but now it's proving to be faster than the 3 plus weeks I've waited for square.
A good app but...... This app is ok the issue I have is, is the fact that it's charging me for the amount I send though it's says ITS FREE, which is a lie because I shouldn't be getting charged to send or receive money. This app is not free at all. I may end up deleting this app.....
App crashes when I try to get my money. I'm a self employed electrician and I just finished a tough job and the customer wanted to pay me with a debit card which I normally don't do.
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