4.3
28 reviews
5K+
Downloads
Content rating
Everyone
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About this app

The official application from Southwest Service Administrators, Inc.

Southwest Service Administrators was created in 1995 as an independent Third Party Administrator (“TPA”) to provide unique and specialized services to labor-management, Taft-Hartley Trust Funds. Our mission is to provide superior customer service to our clients in all areas of self-funded health & welfare trust funds, defined benefit and defined contribution pension plans and legal, training and vacation plan administration. Our services are customized to suit the individual needs of our clients.

Log into our mobile app to:
- Download and view Id card offline
- Update your address
- Review your eligibility status
- Check your claims
- Download Explanation of Benefits (EOBs)
- See your benefit accumulators
- View your Pension Credits
- View your Defined Contribution Benefits
- Ask questions in a secure manner
- View (or reply to) your secure messages
Updated on
Apr 12, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
4.3
28 reviews
Chris Kelley
April 12, 2022
Stone age... they still require us to use a fax to update cob. Ridiculous. We pay SO much money to them and they can't solve this 1 problem that has been a complaint for years if not a couple of decades.
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Southwest Service Administrators, Inc
July 29, 2022
We’re sorry to hear that you didn’t have a good encounter. We strive to give our members a world class customer experience. We’d love to show you how to easily send us documents through our secure messaging platform and we’d love to walk you through the process. Please call us at 800-474-3485 so we can help you through it.
sara braman
July 2, 2020
I can not open the app It just keeps saying pore internet access. I have great internet access. thank you problem fixed fast.
2 people found this review helpful
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Southwest Service Administrators, Inc
June 4, 2020
Thank you for your feedback. We’ve tracked down a problem that caused the error. The issue has been fixed and your app should now work. Please accept our apologies for any inconvenience this may have caused.
A Google user
April 20, 2021
When I was using this app to try and find some information I was told by the Social Security office that I needed to install another app to find the information I was looking for
3 people found this review helpful
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What's new

- Now you can update notification preferences directly from the My Account app.

- Fixed a crash that would sometimes happen when clicking on a notification.

- Fixed a crash that would sometimes happen when viewing Id Card.

- It's now easier to upload documents to newly created support cases.
- Easier navigation between personal claims.

- Bug fixes / Performance Enhancements