AlwaysAssist

- May 18, 2017

Everyone

Health & Fitness

( 38)

Description

With a touch of a finger, AlwaysAssist makes benefits even simpler to use for Unum, AlwaysCare, and Starmount dental and vision plan members. It’s simple, secure and free!

24/7 Features:
* View and share member ID cards
* Find in-network providers and click to call
* Access benefits & track claims
* Retrieve secure, digital Explanations of Benefits
* Update user preferences

How to get started:
Click the “Sign Up” link on login screen and provide the appropriate information to sign in for the first time.

Security: The AlwaysAssist mobile app features the most up-to-date security technology to protect your personal health information. Your username and password must be entered each time you login to the app and retrieve insurance information.

About AlwaysAssist: AlwaysAssist is the online benefits management solution for Unum Dental℠, Unum Vision℠, AlwaysCare Benefits and Starmount Life Insurance Company.

Reviews

3.2

38 total

5 15

4 4

3 4

2 4

1 11

Tonya Cole

if I could give zero stars I would this app is just hptrivle and a waste of time. after speaking to too many representatives FUNALLY SONEONE SENT ME MY ID CARDS THRU MY EMAIL IT'S FEB, 28 2017 I'VE BEEN PAYING SINCE AUG 2016!!!

Þórdís Shepard

Initial sign up confusing and NO CONTEXTUAL HELP. When you make it easier to NOT use the app, I have no incentive to load up my mobile. Bye.

Cherri Linder

Horrible designed app so much trouble setting up account ..i will be uninstalling app

Lisa Guillory

Love it!! This app is very user friendly. I'm not usually great with apps but this one is a breeze to sign up with, and to use! I was able to find a provider in my area and don't have to worry about carrying around/losing my ID card!

Minh K.

Convenient! Works great on a Galaxy S7. I'm able to locate providers in my area quickly and conveniently. Not having to carry an ID card around is nice too. ^_^

Schappell Willis

Freezes Every time I try to search for a dentist near me the app freezes during the search.

User reviews

Tonya Cole February 28, 2017

Þórdís Shepard February 1, 2017

Initial sign up confusing and NO CONTEXTUAL HELP. When you make it easier to NOT use the app, I have no incentive to load up my mobile. Bye.

Cherri Linder February 8, 2017

Horrible designed app so much trouble setting up account ..i will be uninstalling app

Lisa Guillory July 7, 2016

Minh K. July 6, 2016

Convenient! Works great on a Galaxy S7. I'm able to locate providers in my area quickly and conveniently. Not having to carry an ID card around is nice too. ^_^

Schappell Willis April 1, 2016

Freezes Every time I try to search for a dentist near me the app freezes during the search.

Sara M March 26, 2016

Can't log in & can't get help It gives an authentication error everytime I try to log in.

Deb Garman October 14, 2015

Doesn't list benefits This would be much more helpful if it listed my benefits.

December 17, 2015

Worst app It is not showing anything

Dominique Harris October 7, 2015

Need details Would help if I could see the details of my plan i.e. whats covered and at what percent.

Edwin LaCroix December 29, 2015

Can't log in...

Scott Kugelman January 23, 2015

AlwaysAssist Starmount Life Insurance Company Always Care Benefits, great job allowing members to have access to their Dental and Vision Cards on their smart phones, no need to carry them in your wallet or purse anymore

Blair Williams January 23, 2015

I absolutely love that my benefits are now accessible online. No more cards! Yea!

Nancy Harty July 7, 2016

This is a great app!! This is a perfect app for me because I'm always on the go and I also like to handle my own claims, my own business, locate my own doctors. So thank you alwayscare for assisting me when I need you to and giving me the best tools for doing it myself when I don't.

Jeff Orr February 23, 2015

Needs spot to register on the app. This day and age I shouldn't have to call in to register to use your app. I should be able to do it within the app.