Review from Mark Stovall
Great info needs one fix! Please fix the password login every time I open the app! I shouldn't need to enter it when I have the remember me checked and it slows down access to my information. Other than that, this app is great and I will gladly change my reading to 5 stars when that is changed.
February 14, 2013Thank you for posting your comments! Our customers are required to login in order to ensure that the appropriate policies and accounts are viewable to authorized users based on the login credentials. However, we are evaluating several future enhancements that are intended to simplify the login process on a mobile device. ~ State Farm Android Team
OK app. Being an insurance company it would be nice to have an inventory app to track all your items. Insurance company then has all the data on file should you need to make a claim (like a house fire & you lost everything inside, you would have a digital file on all/most items).
Worst insurance company I have ever been with. Was a Progressive customer and switched to State Farm for cheaper prices and to bundle my home and Auto insurance together. They told me a cheaper price than Progressive so I switched and paid that day. A week later they call me and tell me I haven't had insurance cause I owe them more money. Well wasn't going to let them keep taking the price up. So I tried to cancel and they tell me they will mail me my refund which could take up to three weeks. They took my payment right out of my account but cant put it back. Seems kind of odd!!! So now I am switching back to Progressive and waiting three weeks to get my money back from State Farm. Not a happy ex customer!!!
The app shows my parents' homeowners and boat policies, but keeps telling me that there are no auto policies at my address, even though between the 3 of us we have 5 cars insured through state farm....
1) tried to pay for my auto renewal, I could not confirm the payment (it worked in the past on this phone). 2) always so hard to search for this app on the phone because it's called "pocket agent" instead of "state farm".
EVERYTIME I log out of this app, neither my password nor my fingerprint verification works. I have changed my password 6 times in the past day because of it.
This app would get a fifth star if it showed up on my device the same way it does in the app store. I almost couldn't provide insurance info to the police after a wreck because the app shows up as just "Pocket Agent" instead of "State Farm Pocket Agent." I knew I had it and that I had set it up, but I couldn't find it due to the naming confusion.
What’s new in version 5.24.0?
Share the love! Use the new “Invite Friends” feature now available in the app. For California Drive Safe & Save Self-Report customers, you can now quickly and easily report your odometer reading directly from the home screen. Please note that you must now be running Android OS 4.4 and up to continue enjoying the latest versions of Pocket Agent.
Buy,renew and download your insurance policies,with this new mobile app.
State Farm Insurance
Driver Feedback™ scores your driving, giving tips to help you drive even better.
Take a picture of your odometer and submit it to State Farm using Odometer Snap.